Ocean Institute Ticket Policy:

Please note that tickets for all events at Ocean Institute are non-refundable unless proof of illness or medical emergency with a medical note is emailed to guestservices@oceaninstitute.org. 

Rescheduling:

Ocean Institute must receive a rescheduling request notification at least 24 hours before the departure or start time of your event/program/ticket. Rescheduling requests sent in less than 24 hours before the event/program/ticket date and time will not be accepted.

If you are more than 24 hours from your event/program/ticket and would like to reschedule to a future date, and there is availability, we can accommodate your request, but the new date must be within 30 days of the original event/program/ticket date.

 Please email: guestservices@oceaninstitute.org

 Any deviation outside the terms listed above will not be accepted and all payments will be released to Ocean Institute without the option of rescheduling. Requests after the event/program/ticket date and time will not be accepted unless proof of illness or medical emergency with a medical note is emailed to guestservices@oceaninstitute.org.